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Description
Satisfaction Guaranteed (Micheline Maynard)From an accomplished journalist, this illuminating chronicle of the trials, tribulations, and triumph of Zingermansa beloved, $70 million dollar Michigan based gourmet food store with global reachis thoughtful reading for foodies and entrepreneurs (Kirkus Reviews). Certain businesses are legendary, exerting immense influence in their field. Zingermans in Ann Arbor, Michigan, is one of those places. Over the years the flagship deli has expanded into a
From an accomplished journalist, this illuminating chronicle of the trials, tribulations, and triumph of Zingerman’s—a beloved, $70 million-dollar Michigan-based gourmet food store with global reach—is “thoughtful reading for foodies and entrepreneurs” (Kirkus Reviews).Certain businesses are legendary, exerting immense influence in their field. Zingerman’s in Ann Arbor, Michigan, is one of those places. Over the years the flagship deli has expanded into a community of more than a dozen businesses, including a wildly successful mail order operation, restaurants, bakery, coffee roastery, creamery, candy maker, and events space—transforming Ann Arbor into a destination for food lovers.
Founded in 1982 by Paul Saginaw and Ari Weinzweig, Zingerman’s philosophy of good food, excellent service, and sound finances has turned it into a company whose reach spans all corners of the gourmet food world.? Famous for its generous deli sandwiches, fresh bread, and flavorful coffee—all locally produced—Zingerman’s is also widely celebrated for its superb customer service and employee equity. The culture is one of respect and innovation, while maintaining very high standards. Every employee has access to the financial records, everyone has a voice, and everyone is heard. It has legions of enthusiastic customers, fans across the food world, and business principles and a work ethic that have been admired, analyzed, and copied. All that is revealed here, in Micheline Maynard’s Satisfaction Guaranteed.
Discover how by 2019, Zingerman’s employed hundreds of employees and achieved close to $70 million in annual sales. When the pandemic struck, Zingerman’s growth momentarily screeched to a halt—but it survived by reinventing itself, while still serving its beloved food and selling its wide array of groceries. Now, as Zingerman’s looks forward to a half century in business, it is on track for stronger results than ever. A recipe for success in business and in life, Satisfaction Guaranteed provides a roadmap for manifesting joy and purpose in everything you do.
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4.4 ★★★★★
Based on 73 reviews
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Product Reviews
★★★★★ 5
Great for power chewers
Size: Large, Color: Bundle
Nothing beats Nylabone!!! Our lab has destroyed everything else… even the extra durable black kongs. Finally a chew toy that is super durable and great size.
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Reviewed in the United States on June 12, 2026
★★★★★ 5
Dogs love them
Color: GT-2P
I have 5 large dogs and they love their chew toys but are picky and tend to tear up the ones they like. These large bones are perfect for my 70 - 90 pounds dogs and are almost indestructible. Most chew toys last a day with them these have lasted a couple of weeks and show no sign of being destroyed anytime soon.
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Reviewed in the United States on June 11, 2026
★★★★★ 5
Works for my aggressive chewer
Color: GT-2P
It is extremely hard material! My puppy is 6 month old and rips through everything and these absolutely have lasted longer than any plush toys, bully sticks etc. I honestly didn't think I would like them for her but she definitely aggressively choose on these all the time and they hold up so well. If you have a dog that aggressively choose these work for mine.
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Reviewed in the United States on June 6, 2026
★★★★★ 5
Tough, durable, and appealing
Color: GT-2P, Color: GT-2P
My Belgium loved her new toys…. Instantly started to destroy them … I can already tell these will last a while with how tough they are.
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Reviewed in the United States on June 10, 2026
★★★★★ 5
Recommend
Color: GT-2P
Received these chew toys earlier today and my dog latched onto them quickly. He has been alternating playing with these since delivery.
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Reviewed in the United States on May 25, 2026