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- USA
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Ships within 48 hours · Estimated delivery Jul 13 - Jul 18
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Description
HPE Pointnext Tech Care Essential with Defective Media Retention - 5 Year - Warranty Dl160 Gen10 SvcHPE Pointnext Tech Care Essential with Defective Media Retention 5 Year Warranty is designed to provide comprehensive operational support for your critical HPE hardware and software products. With a focus on proactive management and risk reduction, this service ensures that your IT team can concentrate on strategic initiatives rather than dealing with reactive issues. Experience an enhanced level of support that goes beyond traditional methods,
HPE Pointnext Tech Care Essential with Defective Media Retention - 5 Year - Warranty is designed to provide comprehensive operational support for your critical HPE hardware and software products. With a focus on proactive management and risk reduction, this service ensures that your IT team can concentrate on strategic initiatives rather than dealing with reactive issues. Experience an enhanced level of support that goes beyond traditional methods, allowing for direct access to specialists and a multitude of support channels.
- Proactive IT Support: HPE Pointnext Tech Care enables IT teams to focus on optimizing business operations by addressing potential issues before they escalate.
- 24/7 Access to Experts: Customers can contact HPE support via telephone any time, day or night, ensuring immediate assistance for urgent incidents.
- Expert Online Chat: Engage in real-time online chat with specialist technical resources to receive prompt answers to your technical queries and guidance on product management.
- Defective Media Retention: Enjoy peace of mind with the defective media retention feature, allowing you to retain failed media for further analysis and ensuring dependable efficiency.
- On-Site Support: Benefit from on-site support that guarantees quick solutions, with a team of experts available to resolve issues directly at your location.
Technical Details
- Service Type: HPE Pointnext Tech Care Essential
- Warranty Duration: 5 Years
- Defective Media Retention: Yes
- Support Availability: 24/7 telephone support
- On-Site Support: Included
How to Install
To activate your HPE Pointnext Tech Care Essential service, follow these steps:
- Purchase the HPE Pointnext Tech Care Essential service with Defective Media Retention through an authorized HPE reseller.
- Once the purchase is confirmed, you will receive a service activation code via email.
- Visit the HPE service portal and enter your activation code to register your service.
- Set up your account and provide any necessary product details as prompted.
- After successful registration, you will have immediate access to all support channels.
Frequently Asked Questions
- What is HPE Pointnext Tech Care? HPE Pointnext Tech Care is a comprehensive operational support service for HPE hardware and software, providing proactive assistance to help IT teams optimize their business operations.
- How long does the warranty last? The warranty for HPE Pointnext Tech Care Essential with Defective Media Retention lasts for 5 years.
- What is defective media retention? Defective media retention allows you to keep failed hardware components, enabling further analysis and ensuring operational efficiency.
- Is on-site support included? Yes, on-site support is part of the HPE Pointnext Tech Care Essential service, ensuring quick resolutions by experts at your location.
- Can I contact support at any time? Absolutely! HPE support is available 24/7 via telephone for all your support needs.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.7 ★★★★★
Based on 764 reviews
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Product Reviews
★★★★★ 5
Easy to edge with
Size: 8" Edger New
This works great to edge an overgrown area like sidewalk and driveway. Super effective and easy to use.
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Reviewed in the United States on May 18, 2026
★★★★★ 5
GREAT 80v edger (but Kobalt users beware)
Size: 8" Edger Gen1, Size: 8" Edger Gen1
This Greenworks 80v edger is fantastic. I was surprised at how sturdy and rigid the shaft is - much more so than the very much more expensive Stihl Brushcutter I used for years. I like the adjustability of the blade depth and the power is impressive. You will get more run time with higher amp batteries - I have both 2.0 and 2.5 amp batteries, but if you have multiple batteries and chargers (from acquiring multiple tools) you will never be waiting for a battery to charge.
If you have only purchased Greenworks tools, then you are golden. BUT HERE IS THE RUB IF YOU, LIKE ME, THOUGHT THEY WERE STRAIGHT-ACROSS COMPATIBLE WITH THE SAME LINE OF TOOLS THEY MANUFACTURED FOR LOWE'S UNDER THE KOBALT MONIKER AND BLUE COLOR, AS DIFFERENTIATED FROM THEIR STANDARD BRIGHT GREEN.
One of the reasons I went ahead and committed to buying the Kobalt line of 80v yard tools was because Greenworks made them and I figured that it would be a long-lasting and stable design platform, being the same 80v system across two different brands. Then Lowe's dropped the 80v line. I was able to get a few more of their tools for great clearance prices and looked forward to switching over to the complete line of Greenworks 80v tools. was very happy to be able to order their edger because it's the exact same power system - just that all of my gear is Kobalt blue.
AND HERE IS THE DEAL WITH THAT:
They are different. The Kobalt 80v battery will not fit/slide into the Greenworks 80v battery compartment/housing (*as manufactured). - I guess I shouldn't have been surprised - and it could have been Lowe's that required that the stuff made for them specifically would be incompatible. But since it's the same power system, I wondered what the difference was and if I could work-around their obstructionist corporate bs. What I discovered was that the battery compartment on the tools have two long molded channel-guides (male) that match the two long molded (female) channels in the batteries. The vertical placement of the bottom 'rail' in the tool/compartment is positioned in a slightly different spot between the Kobalt and Greenworks 'brands'. But this actually works, because I just used a hand chisel and removed the 'bottom' rail from the Greenworks tool/edger. WA-LA - EUREKA!!! It worked great! It's a great fit, the top rail is more than enough to hold the battery stably in position and the 'lock' mechanism functions perfectly!
I am looking forward to buying more tools in the Greenworks 80 volt line without having to replace all of the Kobalt tools I already paid for AND ESPECIALLY the rediculously expensive batteries...
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Reviewed in the United States on December 29, 2021
★★★★★ 4
Great product that makes edging very fast
Size: 8" Edger New
Edging was quite a job because I had to do it with a hand tool. I have quite a few Greenwork tools, so I decided to purchase the edger. It works great and I am in general happy with it. The three downsides for me are that tool is quite heavy when it also has the battery in it, that the metal blade decreases in size rapidly because of the friction when edging near concrete, and that the wheel is in such a position that I have to bend substantially while the blade does not edge deep enough so that I have to lean the tool on the metal strip at the bottom of the tool.
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Reviewed in the United States on August 17, 2025
★★★★★ 5
Very pleased
Size: 8" Edger New
Works well and gives a nice clean line. I am able to take care of the overgrown edges very fast.
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Reviewed in the United States on April 28, 2026
★★★★★ 5
Plenty of power. Easy to use.
Size: 8" Edger New
I was amazed at the power of this edger. Due to health issues we couldn’t give our lawn adequate attention. It hadn’t been edged in over a year. This edger cut thru the heavy overgrown grass. Maintaining the edging now is a breeze. It uses the same 80 volt battery as my blower👍. The only negative is there is no edge guide, but once I got used to it, it’s not really needed.
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Reviewed in the United States on May 25, 2026