Shipping Estimate
USA
- USA
- CAN
- USA
- CAN
Ships within 48 hours · Estimated delivery Jul 14 - Jul 19
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Description
AudioCodes Customer Technical Support (ACTS) - 1 Year - ServiceThe AudioCodes Customer Technical Support (ACTS) 1 Year service is your go to solution for optimal performance and reliability for all your AudioCodes products. Designed for businesses that prioritize seamless operations, ACTS offers you the peace of mind that comes from having expert technical support available when you need it the most. With flexible and customized options, this service not only ensures continuous support but also enhances the
The AudioCodes Customer Technical Support (ACTS) - 1 Year service is your go-to solution for optimal performance and reliability for all your AudioCodes products. Designed for businesses that prioritize seamless operations, ACTS offers you the peace of mind that comes from having expert technical support available when you need it the most. With flexible and customized options, this service not only ensures continuous support but also enhances the overall productivity of your organization. Here’s why ACTS is an essential investment for your business:
- Comprehensive Support Options: Tailor your support experience by choosing between 24x7 or 9x5 remote assistance, ensuring expert guidance is always at your fingertips, regardless of your operational hours.
- Expert Global Support Team: Gain access to a highly qualified technical support team with a local presence worldwide. This guarantees prompt and efficient assistance for any issues that arise, keeping your systems up and running.
- Regular Software Updates and Patches: Stay competitive with the latest software updates that improve usability and introduce innovative features, ensuring your systems are always efficient and current.
- Flexible Hardware Replacement Options: Enjoy multiple hardware replacement choices that cater to your specific needs. Options include Repair and Return, Advance Hardware Replacement, and our rapid 4-hour Managed Spares service.
- Enhanced Productivity: With a one-year service duration, you benefit from consistent support that maximizes productivity, allowing your business to achieve timely results without disruptions.
Technical Details of the Product
- Service Duration: 1 Year
- Support Availability: 24x7 or 9x5
- Service Types: Electronic and Physical
- Hardware Replacement Options: Repair and Return, Advance Hardware Replacement, 4-hour Managed Spares
- Access to Software Updates: Yes
How to Install
Installing the AudioCodes Customer Technical Support (ACTS) service is straightforward. Follow these steps to get started:
- Purchase the ACTS service through an authorized AudioCodes partner or directly from the AudioCodes website.
- Once your purchase is confirmed, you will receive an activation email containing detailed instructions.
- Register your AudioCodes products by following the link provided in the email to create your account.
- After registration is complete, you will have access to your support options and can schedule assistance as needed.
- For immediate support, contact the Global Support team using the contact information included in the activation email.
Frequently Asked Questions
- What is included in the ACTS service? The ACTS service includes access to 24x7 or 9x5 remote support, software updates, hardware replacement options, and assistance from a global team of experts.
- How do I know which support option to choose? The choice between 24x7 and 9x5 remote support should be based on your business's operational hours and the urgency for immediate assistance. Evaluating your usage patterns will help you make an informed decision.
- Can I upgrade my support plan later? Yes, you can upgrade your support plan anytime by contacting your AudioCodes representative or the support team.
- What if I need hardware replacement? The ACTS service provides multiple hardware replacement options tailored to meet your specific requirements, including immediate replacement choices.
- Is there a limit to the number of support requests I can make? No, there are no limits to the number of support requests; you can seek assistance as needed throughout your service duration.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.7 ★★★★★
Based on 1815 reviews
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Product Reviews
★★★★★ 5
Beautiful, not too bulky
Color: White, Size: Travel/Throw Size - 50" x 60"
Incredibly soft. If it's a really cold night and I'm watching TV in bed I wrap my head in it.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 18, 2026
★★★★★ 5
Most soft, heavy and comfortable throw ever
Beautiful and very very smooth and comfortable. Love it, and buying more
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on February 10, 2026
★★★★★ 5
Absolutely Luxurious — The Perfect Cozy Companion!
The black color is deep and elegant, adding a sleek, modern touch to my couch. It’s not just pretty to look at, it’s heavenly to snuggle under. Warm without being heavy, fluffy without shedding, and perfectly sized at 50" x 60", this blanket wraps you in pure comfort whether you’re watching a movie, reading, or just winding down after a long day.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on October 28, 2025
★★★★★ 5
Daughter loved her gift…
Color: White, Size: Travel/Throw Size - 50" x 60"
The throw came in a box; it was very heavy. I did not open the box. I wrapped it instead. It was fluffy, and beautiful! My daughter loved it, it was one of the gifts she really wanted for Christmas. It is a great throw for a couch, and I’ve been told it’s warm, comfortable, and nicely made. The value for the price was also excellent. It’s beautiful; anyone would be happy to showcase this in their living room, and of course it’s highly functional - daughter says that it is so snuggly, warm, and the size is perfect!
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Reviewed in the United States on January 2, 2025
★★★★★ 4
Lovely Throw, But Falls Short of Luxurious
I really like this two-sided throw, with its plush fur-like material on one side and silky velveteen on the other. The texture is warm and silky, and the color complements my sofa beautifully. However, while it’s a nice blanket, it doesn’t quite measure up to the same size throw I bought a month ago from a local German “here today, gone tomorrow” store. That European snuggle bundle, priced at a single Benjamin, has my entire family stealing it from one another.
This throw could benefit from being a bit heavier, with a loftier fur side and thicker velvet to feel more luxurious—especially at twice the cost of the blanket we all love. ( black Friday/cyber Monday dropped it eight dollars) Without any discounts, the price feels inflated for what it is. It’s still a lovely addition to my home, but it falls short of five stars even at the discount price on the day of this review.
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Reviewed in the United States on December 1, 2024
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