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Description
HPE Foundation Care - 4 Year - Warranty Sw E-l SvcThe HPE Foundation Care 4 Year Warranty is your ultimate solution for maximizing the uptime and efficiency of your IT infrastructure. Backed by Hewlett Packard Enterprise (HPE), this comprehensive service provides extensive hardware and software support to ensure your systems run smoothly. With a dedicated team of HPE technical resources, you can rest assured that assistance is always just a call away. This service is designed to enhance the
The HPE Foundation Care - 4 Year Warranty is your ultimate solution for maximizing the uptime and efficiency of your IT infrastructure. Backed by Hewlett Packard Enterprise (HPE), this comprehensive service provides extensive hardware and software support to ensure your systems run smoothly. With a dedicated team of HPE technical resources, you can rest assured that assistance is always just a call away. This service is designed to enhance the performance and reliability of your HPE and selected third-party products.
- Comprehensive Coverage: HPE Foundation Care offers a holistic approach to both hardware and software support, ensuring that your IT environment remains robust and operational at all times.
- On-Site Hardware Repair: In the event of hardware issues, HPE provides remote diagnosis and, if necessary, on-site repair services to resolve your problems quickly and effectively.
- Remote Technical Support: Gain access to expert remote support, including troubleshooting assistance and guidance on software updates and patches for your HPE devices and selected third-party software.
- Flexible Service Levels: Choose from reactive support levels tailored to your business requirements, including HPE Foundation Care NBD Service, HPE Foundation Care 24x7 Service, and HPE Foundation Care CTR Service.
- Electronic Access to Resources: Benefit from electronic access to vital product and support information, helping your IT staff locate essential resources quickly and efficiently.
Technical Details of HPE Foundation Care - 4 Year Warranty
- Service Duration: 4 years
- Response Time: 2-hour phone support service response time
- Support Hours: 24/7 availability for urgent issues
- Eligibility: Coverage varies based on product; contact an HPE sales office for specifics
How to Install HPE Foundation Care
To take advantage of the HPE Foundation Care service, follow these simple steps:
- Purchase the Service: Contact your local HPE sales representative to purchase the 4-Year Warranty service for your eligible HPE products.
- Register Your Products: Ensure that your HPE and selected third-party products are registered for warranty support. This can usually be done through the HPE support portal.
- Access Support: Whenever you encounter an issue, reach out to HPE via telephone or the web portal. If applicable, you may also utilize the automated reporting features for continuous monitoring.
Frequently Asked Questions
-
What is covered under the HPE Foundation Care service?
The service covers both hardware and software support, including remote diagnostic and repair services, as well as access to updates and patches for selected software. -
How do I determine if my product is eligible for HPE Foundation Care?
Product eligibility may vary; it's best to contact your local HPE sales office for detailed information regarding your specific products. -
What are the differences between the service levels offered?
The service levels include HPE Foundation Care NBD Service for next business day support, HPE Foundation Care 24x7 Service for round-the-clock assistance, and HPE Foundation Care CTR Service for customized support options. -
How quickly can I expect support from HPE?
HPE Foundation Care guarantees a 2-hour response time for phone support, ensuring timely assistance for your IT needs. -
Can I access support 24/7?
Yes, HPE Foundation Care provides 24/7 access for reporting incidents and receiving support for covered products.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.7 ★★★★★
Based on 472 reviews
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Product Reviews
★★★★★ 5
Easy to edge with
Size: 8" Edger New
This works great to edge an overgrown area like sidewalk and driveway. Super effective and easy to use.
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Reviewed in the United States on May 18, 2026
★★★★★ 5
GREAT 80v edger (but Kobalt users beware)
Size: 8" Edger Gen1, Size: 8" Edger Gen1
This Greenworks 80v edger is fantastic. I was surprised at how sturdy and rigid the shaft is - much more so than the very much more expensive Stihl Brushcutter I used for years. I like the adjustability of the blade depth and the power is impressive. You will get more run time with higher amp batteries - I have both 2.0 and 2.5 amp batteries, but if you have multiple batteries and chargers (from acquiring multiple tools) you will never be waiting for a battery to charge.
If you have only purchased Greenworks tools, then you are golden. BUT HERE IS THE RUB IF YOU, LIKE ME, THOUGHT THEY WERE STRAIGHT-ACROSS COMPATIBLE WITH THE SAME LINE OF TOOLS THEY MANUFACTURED FOR LOWE'S UNDER THE KOBALT MONIKER AND BLUE COLOR, AS DIFFERENTIATED FROM THEIR STANDARD BRIGHT GREEN.
One of the reasons I went ahead and committed to buying the Kobalt line of 80v yard tools was because Greenworks made them and I figured that it would be a long-lasting and stable design platform, being the same 80v system across two different brands. Then Lowe's dropped the 80v line. I was able to get a few more of their tools for great clearance prices and looked forward to switching over to the complete line of Greenworks 80v tools. was very happy to be able to order their edger because it's the exact same power system - just that all of my gear is Kobalt blue.
AND HERE IS THE DEAL WITH THAT:
They are different. The Kobalt 80v battery will not fit/slide into the Greenworks 80v battery compartment/housing (*as manufactured). - I guess I shouldn't have been surprised - and it could have been Lowe's that required that the stuff made for them specifically would be incompatible. But since it's the same power system, I wondered what the difference was and if I could work-around their obstructionist corporate bs. What I discovered was that the battery compartment on the tools have two long molded channel-guides (male) that match the two long molded (female) channels in the batteries. The vertical placement of the bottom 'rail' in the tool/compartment is positioned in a slightly different spot between the Kobalt and Greenworks 'brands'. But this actually works, because I just used a hand chisel and removed the 'bottom' rail from the Greenworks tool/edger. WA-LA - EUREKA!!! It worked great! It's a great fit, the top rail is more than enough to hold the battery stably in position and the 'lock' mechanism functions perfectly!
I am looking forward to buying more tools in the Greenworks 80 volt line without having to replace all of the Kobalt tools I already paid for AND ESPECIALLY the rediculously expensive batteries...
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Reviewed in the United States on December 29, 2021
★★★★★ 4
Great product that makes edging very fast
Size: 8" Edger New
Edging was quite a job because I had to do it with a hand tool. I have quite a few Greenwork tools, so I decided to purchase the edger. It works great and I am in general happy with it. The three downsides for me are that tool is quite heavy when it also has the battery in it, that the metal blade decreases in size rapidly because of the friction when edging near concrete, and that the wheel is in such a position that I have to bend substantially while the blade does not edge deep enough so that I have to lean the tool on the metal strip at the bottom of the tool.
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Reviewed in the United States on August 17, 2025
★★★★★ 5
Very pleased
Size: 8" Edger New
Works well and gives a nice clean line. I am able to take care of the overgrown edges very fast.
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Reviewed in the United States on April 28, 2026
★★★★★ 5
Plenty of power. Easy to use.
Size: 8" Edger New
I was amazed at the power of this edger. Due to health issues we couldn’t give our lawn adequate attention. It hadn’t been edged in over a year. This edger cut thru the heavy overgrown grass. Maintaining the edging now is a breeze. It uses the same 80 volt battery as my blower👍. The only negative is there is no edge guide, but once I got used to it, it’s not really needed.
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Reviewed in the United States on May 25, 2026